Ticketing Manager

The right partner for you

Ticketing Manager

A comprehensive solution designed specifically for ticketing managers.

Streamline your processes, enhance efficiency, and deliver exceptional experiences with Flicket's reliable, user-friendly platform. Simplify ticket management, optimise sales, and ensure seamless entry for your events.

37%

of all cart abandonments come when having to create or sign into an account

28%

of cart abandonments come from the length and difficulty of purchasing

$7.6m

In additional revenue to New Zealand organisations (last 12 months)

1328+

Events delivered in last 12 months

95.8%

Net promoter score

34%

of people attend an event due to word of mouth

31%

of people attend an event due to Social media

99.99%

System uptime

60,000+

tickets sold within 10 minutes of event on-sale

Streamline operations and leverage automations to reduce costs, improve efficiency and maximise your event’s profitability.

Flicket offers flexibility to showcase digital assets on presale and ticketing pages for enhanced promotions that foster greater engagement with customers.

Automated marketing solutions

With Flicket’s intuitive workflow, you can automate your event marketing campaigns to ensure timely and personalised communications that both drive engagement and conversions.

Improve engagement by providing consistent experiences

Targeted campaigns

Engage customers through targeted marketing campaigns and personalised communication.

Personalised experiences

Leverage data analytics to understand customer preferences and deliver tailored experiences.

Interactive experiences

Utilise interactive features to captivate audiences and create memorable event experiences.

Real-time insights

Optimise marketing strategies based on real-time customer feedback and behavioural insights.

Revenue growth driven by exceptional customer experiences

Revenue maximisation

Create personalised and immersive customer experiences to maximise revenue.

Data-driven optimisation

Harness data insights to optimise customer interactions and drive business growth.

Advanced technology solutions

Leverage technology to deliver seamless ticketing and increase customer satisfaction.

Exceptional customer service

Elevate your brand’s reputation with exceptional support and unforgettable events.

Harnessing revenue opportunities for Commercial Managers

New revenue streams

Unlock the potential of your business with Flicket's innovative approach to new revenue streams. We understand that sustained growth requires exploring untapped opportunities. Our platform empowers you to discover and develop new avenues for revenue generation. Whether it's through strategic partnerships, sponsorships, upselling opportunities, or creative ticketing options, Flicket provides the tools and insights to capitalise on these untapped possibilities.

Our data-driven approach enables you to make informed decisions and optimise your business model to drive sustainable growth. With Flicket, you can stay ahead of the competition, maximise your earning potential, and pave the way for long-term success.

Cost reduction

Implement strategies to optimise operational efficiency, reduce costs of business and improve the bottom line.

Direct cash flow

Streamline cash flow management by enabling direct and seamless transactions for increased financial control.

Maximise revenue potential

Direct cash flow

In the fast-paced world of events, cash flow management is crucial for CEOs and organisers. With Flicket, you have the power to take direct control of your cash flow. Our seamless ticketing solutions enable you to efficiently manage ticket sales, track revenue, and gain real-time insights into your financial performance.

By providing a reliable and transparent financial ecosystem, we empower you to maintain financial stability and drive sustainable growth. With Flicket by your side, you can focus on delivering exceptional events while having peace of mind knowing that your cash flow is in your hands.

Event specialists

CEOs benefit from a team of experienced professionals who understand the complexities of the ticketing industry and provide expert guidance and support throughout the event lifecycle.

Powerful data access

Retain control of valuable customer data and leverage it for targeted marketing campaigns that reach a larger audience and increase your revenue.

Unlocking potential for Marketing Managers

Seamless integrations & interoperability

Flicket provides you with the tools to take your marketing operations to the next level. By seamlessly integrating with your existing tools and systems, Flicket enables you to drive a consistent flow of data and automate customer touchpoints.

This empowers you to create personalised campaigns that maximise engagement and conversion rates.

With Flicket's user-friendly platform, you can streamline your processes, optimise your marketing strategies, and achieve exceptional results for your events or business.

Align with premium, iconic brands

Join a league of prestigious and iconic brands who choose Flicket to elevate their ticketing experiences. Align your events with other industry leaders, creating a seamless and cohesive ticketing ecosystem that enhances the perception and desirability of your offerings.

Own your marketing database

Take control of your marketing efforts by owning and managing your customer database. Leverage rich customer insights to fuel highly targeted campaigns, build meaningful connections and drive long-term customer loyalty.

Seamless operations & enhanced efficiency

Self issuing comps

Take control of your event's complimentary ticketing process with Flicket's self-issuing comps feature. Streamline your processes, enhance efficiency, and deliver exceptional experiences to your guests. Our reliable and user-friendly platform allows you to easily manage and distribute complimentary tickets, eliminating the need for manual handling and paperwork.

Empower your team to focus on creating unforgettable experiences while our platform takes care of the ticketing logistics. From VIP passes to industry guests, Flicket's self-issuing comps feature simplifies the entire process, saving you time and effort.

Speed & ease of use

Experience the unmatched speed and user-friendly interface of Flicket's ticketing platform. Effortlessly manage ticket sales, scanning and entry, ensuring an efficient event experience for attendees while optimising your team's productivity.

Unwavering reliability

Even during high-demand peak times, you can count on uninterrupted service from our robust and dependable infrastructure. Rest assured that your ticketing operations are supported by a reliable platform that guarantees seamless ticketing experiences for your attendees.

Optimise customer experiences for increased ticket sales

Streamlined processes

Uninterrupted transactions yield better results and improved conversions.

Secure & convenient

Offer secure and convenient features like mobile ticketing and contactless entry.

Enhanced attendee experience

Optimise seating and capacity management to enhance customer comfort and safety.

Comprehensive insights

Utilise reporting and analytics to gain insights into customer behaviour and preferences.

Boost conversions with effortless customer interactions

Offer more value

Unlock new revenue streams by offering exclusive ticket packages and add-on experiences.

Pricing strategies

Maximise profitability through strategic pricing strategies and dynamic ticket pricing.

Partnerships & sponsorship

Implement partnership and sponsorship opportunities to enhance customer experiences and generate additional revenue.

Operational efficiency

Optimise operational efficiency by automating processes and streamlining ticketing operations.

Driving commercial success

Powerful data access

With Flicket, commercial managers have powerful data access at their fingertips, enabling in-depth analysis and insights to make data-driven decisions and drive revenue growth.

Exceptional support

Our dedicated customer support team ensures commercial managers receive top-notch assistance, guidance and timely resolution of any ticketing-related issues for a seamless experience for customers and clients alike.

Exceptional support

Proactive account management

Dedicated experts ensure smooth operations and provide strategic guidance for optimal ticketing outcomes.

Customer support

Rapid assistance to address queries, resolve issues and ensure your ticketing experience runs seamlessly.

Tailored training and resources

Comprehensive training programs and resources to empower your team and maximise the value of our services.

Trusted partners

"The Flicket team are extremely professional, responsive and helpful at all times. The system is already fit for purpose but the team is constantly working with us on new ways to innovate and improve. They are proving themselves to be an excellent ticketing partner."

Toby Burrows

Bay Dreams, Le Currents, Trademark Group

"Rugby New York has continued to find new uses for Flicket, their ability to adapt and refine shows their dedication to quality."

Walker Tice

Rugby New York

"Flicket are awesome to work with. They are super quick on support and communications and can customise the ticketing systems well!”

Louis Murphy-Harris

New Zealand Agricultural Show

"Flicket has been a great partner of the Chiefs Rugby Club to date. Flicket have not only given us access to all of our fan data but they have also allowed us to own the whole fan experience. I would highly recommend Flicket’s team and technology as a ticketing and data partner, since day one they have invested in new functionality and continue to think about how we can deliver world class events to our fans."

Simon Graafhuis

Chiefs Rugby Club

"We have been working with the Team at Flicket going on a couple of years now and have nothing but praise for the team and their software package."

Jay Munro

Totara Street

"We chose to work with Flicket because their people are as good as their product. Quite often companies have one or the other, however Flicket has both, the advanced systems and the amazing local service to match it."

Mitch Lowe

Audiology

"I chose to use Flicket because the support I get from the Flicket team is outstanding and the platform is easy for the ticket purchaser to use."

Stuart Dwight

Smart Moves Group

"The Flicket team are great to work with, and very responsive when I have questions. They are on to it with new innovative ways to promote and sell tickets. The Flicket ticketing software also enables me to have ticketing seamlessly integrated with my Plus1 website – everything looks and feels the same."

Kurt Shanks

Plus1 NZ

FAQs

As we work to revolutionise ticketing, we expect there to be questions; we’ve answered some of the most frequently asked ones here.

Revenue & fees
When do I get access to ticketing revenue?

Flicket enables partners to have direct access to ticketing funds, to ensure that as soon as a ticket is purchased the money ends via an integration via third party payment gateways. These include but are not limited to; Stripe, Pin Payments, Windcave, Laybuy and many others.

Does Flicket offer Buy-Now-Pay-Later Integrations?

Flicket is currently integrated with Buy-Now-Pay-Later companies, and works with partners to help bring on the right buy now pay later of choice.

What are Flicket’s booking fees and charges?

Flicket provides solutions for both small and large events. As a result, our pricing structure is tailored to meet the specific needs of each individual client. If you're interested in learning more about the investment required for your organisation, please don't hesitate to contact us.

Security
Is Flicket’s ticket data safe?

Flicket takes the security and privacy of its customers' data very seriously and has implemented robust security measures to protect it. Flicket's cloud-based technology is hosted on Amazon Web Services (AWS), a leading cloud service provider that adheres to stringent security standards, including ISO 27001, SOC 1, SOC 2, and SOC 3. Flicket also follows best practices for data encryption, access control, and threat management to ensure the confidentiality, integrity, and availability of its customers' ticket data. With these measures in place, customers can trust that their data is safe with Flicket.

Can Flicket hinder ticket fraud at large-scale events?

Yes, Flicket is a patented technology that protects large-scale events and customers from potential ticket abuse.

Are your payment providers PCI compliant?

Yes, Flicket's payment providers are PCI compliant. We take data security very seriously and work with reputable payment providers that meet the Payment Card Industry Data Security Standards (PCI DSS) to ensure the protection of our customers' payment information. 

Can Flicket’s secure digital tickets make live events safer?

Providing event organisers with details about every attendee at their venue can help make live events safer through Flicket's digital tickets.

Data
How is ticket holder data collected?

Ticket holder data is collected through the Flicket platform, which captures and stores information entered by the ticket buyer during the purchasing process. This can include personal details such as name, email address, and phone number, as well as any additional information required by the event organiser.

Why is ticket holder data collected?

The purpose of collecting ticket holder data is to:

  1. Enhance the safety of live events
  2. Identify customers for event organisers
  3. Prevent ticket fraud
  4. Provide fans with a better live experience
  5. Provide event organisers with the ability to grow their addressable audiences and make better business decisions.
Will Flicket share my data with competing events?

No, unlike most ticketing companies the data is owned exclusively by you and not shared.

Fan experience
How do my fans buy a ticket?

Flicket will build you a white labelled solution that enables you to sell tickets via your own channels.

How do fans enter an event?

Flicket has a user-friendly ticket scanning application - Android or iOS - can integrate with a variety of turnstiles companies.

Does your solution have physical tickets as well digital tickets?

Yes, we also offer a box-office solution, outlet, back-office, merchant. 

Do you have a secondary marketplace?

Flicket enables a centralised system so you can make margin on our verified reseller platform.

Does Flicket provide ticket protection?

Yes, Flicket enables customers to purchase ticket protection incase they can’t make the event - refunding full ticket amount giving full confidence.

Integrations
Can your system integrate with 3rd parties?

Yes, Flicket can integrate with a wide range of third-party systems including payment gateways, marketing automation tools, and more. Flicket's API and integrations make it easy for event organisers to seamlessly connect their existing systems and workflows with Flicket's digital ticketing platform.