Solutions

We make complex events, simple

Ticketing simplified

Flicket's full-service ticketing platform simplifies managing complex events by streamlining ticketing processes and empowering operations. With ever-changing technology, marketing tactics, and consumer behaviours, Flicket helps organisations directly connect with fans through a seamless customer journey, making complexity manageable.

Elevate your
ticketing

White label ticketing platform that enhances customer connection.

Ticketing Membership — Access control — Marketing — Reporting — Data — Integrations —

Flicket — Flicket — Flicket — Ticketing — Flicket —

Our solutions

Ticketing & memberships

Flicket's ticketing and membership features provide a seamless experience for fans while empowering event promoters with complete control of their data.

With our seat select and dynamic pricing features, promoters can maximise revenue while our membership tools, including Fan Finder and renewal program, help increase fan retention and drive revenue through repeat ticket sales.

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Event access control (EAC)

Minimal queues at an event are critical to a great fan experience. People can often underestimate the cost of a fan waiting in-line, delaying and reducing spend on food and beverage as well as merchandise, if the entrance process has not been done right.

We have built our technology to be quick and stable, while giving you complete visibility and control over your fans, while ensuring you are able to deliver your event in a cost effective manner.

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Marketing solutions

Flicket offers a comprehensive suite of marketing tools designed to take your event promotion to the next level. With our robust set of features, you can drive engagement, boost ticket sales, and optimise your marketing efforts.

Social sharing & referral marketing

Competitions

CRM

Actionable insights & real-time reporting

Email campaigns

Automated marketing workflows

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Reporting & data

Flicket's powerful reporting and data features provide event promoters with invaluable insights, empowering them to make data-driven decisions.

With real-time reporting on ticket sales, revenue, and attendance, you can track the success of your events and optimise your marketing and sales strategies accordingly.

Our customer relationship management (CRM) tools enable you to gather detailed information on your fans, such as demographics and purchase history, allowing you to segment and target your audience more effectively. All of this data is easily accessible through our platform, simplifying analysis and decision-making.

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Third-party integrations

Flicket offers seamless integrations with a range of third-party systems, including accounting, marketing, and CRM tools.

These integrations help event promoters to streamline their operations and make data-driven decisions by consolidating data from different systems in one place.

Flicket's open API also allows for custom integrations to be built, providing flexibility to meet the unique needs of each event promoter.

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"The Flicket team are extremely professional, responsive and helpful at all times. The system is already fit for purpose but the team is constantly working with us on new ways to innovate and improve. They are proving themselves to be an excellent ticketing partner."

Toby Burrows

Bay Dreams, Le Currents, Trademark Group

"Rugby New York has continued to find new uses for Flicket, their ability to adapt and refine shows their dedication to quality."

Walker Tice

Rugby New York

"Flicket are awesome to work with. They are super quick on support and communications and can customise the ticketing systems well!”

Louis Murphy-Harris

New Zealand Agricultural Show

"Flicket has been a great partner of the Chiefs Rugby Club to date. Flicket have not only given us access to all of our fan data but they have also allowed us to own the whole fan experience. I would highly recommend Flicket’s team and technology as a ticketing and data partner, since day one they have invested in new functionality and continue to think about how we can deliver world class events to our fans."

Simon Graafhuis

Chiefs Rugby Club

"We have been working with the Team at Flicket going on a couple of years now and have nothing but praise for the team and their software package."

Jay Munro

Totara Street

"We chose to work with Flicket because their people are as good as their product. Quite often companies have one or the other, however Flicket has both, the advanced systems and the amazing local service to match it."

Mitch Lowe

Audiology

"I chose to use Flicket because the support I get from the Flicket team is outstanding and the platform is easy for the ticket purchaser to use."

Stuart Dwight

Smart Moves Group

"The Flicket team are great to work with, and very responsive when I have questions. They are on to it with new innovative ways to promote and sell tickets. The Flicket ticketing software also enables me to have ticketing seamlessly integrated with my Plus1 website – everything looks and feels the same."

Kurt Shanks

Plus1 NZ

Deliver more effective and engaging customer experiences every time

Flicket offers a personalised experience for customers with features such as white-label branding, and tailored messaging.

Flicket's user-friendly platform makes ticket purchasing quick and easy, with a simple checkout process and mobile ticketing options.

Provide a complete end-to-end fan experience from pre-sale to event day with features such as digital assets, VIP experiences and enhanced event access control.

Flicket provides excellent customer support ensuring that customers have a positive experience throughout the ticketing process.

FAQs

As we work to revolutionise ticketing, we expect there to be questions; we’ve answered some of the most frequently asked ones here.

Revenue & fees

When do I get access to ticketing revenue?

Flicket enables partners to have direct access to ticketing funds, to ensure that as soon as a ticket is purchased the money ends via an integration via third party payment gateways. These include but are not limited to; Stripe, Pin Payments, Windcave, Laybuy and many others.

Does Flicket offer Buy-Now-Pay-Later Integrations?

Flicket is currently integrated with Buy-Now-Pay-Later companies, and works with partners to help bring on the right buy now pay later of choice.

What are Flicket’s booking fees and charges?

Flicket provides solutions for both small and large events. As a result, our pricing structure is tailored to meet the specific needs of each individual client. If you're interested in learning more about the investment required for your organisation, please don't hesitate to contact us.

Security

Is Flicket’s ticket data safe?

Flicket takes the security and privacy of its customers' data very seriously and has implemented robust security measures to protect it. Flicket's cloud-based technology is hosted on Amazon Web Services (AWS), a leading cloud service provider that adheres to stringent security standards, including ISO 27001, SOC 1, SOC 2, and SOC 3. Flicket also follows best practices for data encryption, access control, and threat management to ensure the confidentiality, integrity, and availability of its customers' ticket data. With these measures in place, customers can trust that their data is safe with Flicket.

Can Flicket hinder ticket fraud at large-scale events?

Yes, Flicket is a patented technology that protects large-scale events and customers from potential ticket abuse.

Are your payment providers PCI compliant?

Yes, Flicket's payment providers are PCI compliant. We take data security very seriously and work with reputable payment providers that meet the Payment Card Industry Data Security Standards (PCI DSS) to ensure the protection of our customers' payment information.

Can Flicket’s secure digital tickets make live events safer?

Providing event organisers with details about every attendee at their venue can help make live events safer through Flicket's digital tickets.

Data

How is ticket holder data collected?

Ticket holder data is collected through the Flicket platform, which captures and stores information entered by the ticket buyer during the purchasing process. This can include personal details such as name, email address, and phone number, as well as any additional information required by the event organiser.

Why is ticket holder data collected?

The purpose of collecting ticket holder data is to:

Enhance the safety of live events
Identify customers for event organisers
Prevent ticket fraud
Provide fans with a better live experience
Provide event organisers with the ability to grow their addressable audiences and make better business decisions.

Will Flicket share my data with competing events?

No, unlike most ticketing companies the data is owned exclusively by you and not shared.

Fan experience

How do my fans buy a ticket?

Flicket will build you a white labelled solution that enables you to sell tickets via your own channels.

How do fans enter an event?

Flicket has a user-friendly ticket scanning application - Android or iOS - can integrate with a variety of turnstiles companies.

Does your solution have physical tickets as well digital tickets?

Yes, we also offer a box-office solution, outlet, back-office, merchant.

Do you have a secondary marketplace?

Flicket enables a centralised system so you can make margin on our verified reseller platform.

Does Flicket provide ticket protection?

Yes, Flicket enables customers to purchase ticket protection incase they can’t make the event - refunding full ticket amount giving full confidence.

Integrations

Can your system integrate with 3rd parties?

Yes, Flicket can integrate with a wide range of third-party systems including payment gateways, marketing automation tools, and more. Flicket's API and integrations make it easy for event organisers to seamlessly connect their existing systems and workflows with Flicket's digital ticketing platform.